Defesa do Consumidor

Guia para ficar por dentro da energia solar

Defesa do Consumidor

Compras no exterior: quais são os direitos?

Defesa do Consumidor

Novo aplicativo mede velocidade da internet móvel

Defesa do Consumidor

Recibo de quitação a pedido do cliente

A partir do dia 8 de setembro, bancos e demais instituições financeiras deverão emitir, no prazo de dez dias úteis, o recibo de quitação integral de débito, quando solicitado pelo cliente. A regra será aplicada quando o consumidor terminar de pagar a dívida, entretanto, para contratos de financiamento imobiliário, o prazo para a emissão é […]

21 de agosto de 2016

Defesa do Consumidor

Vai receber o 13º agora? Veja como aplicá-lo

A partir do dia 25, aposentados pelo INSS começam a receber a primeira parcela do 13º salário. Será que o dinheiro extra pode ser uma boa saída para quitar dívidas, poupar para o futuro ou adquirir algum produto? Quem está com dívidas, a orientação é não se apressar para usar o 13º para quitá-las. O […]

21 de agosto de 2016

Defesa do Consumidor

Vendas casadas que você pode denunciar

A venda casada é uma prática muito utilizada por fornecedores que tentam impor ao consumidor, no momento da compra de algum produto ou serviço, a aquisição de outro bem que não seja – necessariamente – desejado por ele. Segundo o Código de Defesa do Consumidor (CDC), o consumidor deve ter ampla liberdade de escolha naquilo […]

14 de agosto de 2016

Defesa do Consumidor

Dia dos Pais: atenção para as compras de última hora

Brasileiro que é brasileiro deixa tudo para a última hora. Quando se trata de datas comemorativas, então, o cenário não é diferente. Para muitos órgãos ligados ao comércio, o Dia dos Pais é considerado como a terceira melhor data do ano para vendas, perdendo apenas para o Natal e o Dia das Mães. Faltando uma […]

7 de agosto de 2016

Defesa do Consumidor

Saiba o que fazer se seus pertences forem levados do hotel

Estamos em período de férias e às vésperas de receber um dos maiores eventos esportivos do mundo: os Jogos Olímpicos Rio 2016. Muita gente vai se hospedar na Cidade Maravilhosa para acompanhar as competições, e, devido ao grande número de turistas, ninguém estará isento de passar por problemas e contratempos, como por exemplo, ter algum […]

31 de julho de 2016

Defesa do Consumidor

Anvisa cria novas regras para medicamentos sem prescrição

A Agência Nacional de Vigilância Sanitária (Anvisa) criou novas regras para medicamentos que podem ser adquiridos pela população sem prescrição médica. Sete critérios passam a fazer parte do enquadramento dos medicamentos como isentos de prescrição (MIP), revisando a norma já existente: a Resolução da Diretoria Colegiada (RDC) nº 138 de 29 de maio de 2003. […]

31 de julho de 2016

Defesa do Consumidor

Você sabia? Nome emprestado para fazer compras

Um levantamento realizado pelo SPC Brasil revelou que 39,8% dos consumidores brasileiros já fizeram compras com cheque, cartão de crédito, cartão de loja carnê, crediário, empréstimo ou financiamento, usando o nome de terceiros. De acordo com a pesquisa, a prática é utilizada principalmente pelos consumidores que acabam passando por situações emergenciais e não contam com […]

24 de julho de 2016

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