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Conheça os direitos do consumidor mais desrespeitados

Por Tribuna

27/03/2016 às 07h00

O Dia Mundial dos Direitos do Consumidor foi comemorado no último dia 15, mas apesar dos avanços, o Código de Defesa do Consumidor (CDC) ainda não é respeitado. O CDC foi criado para ampliar os direitos dos cidadãos nas relações de consumo, mas algumas empresas parecem ignorar algumas regras. A Proteste divulgou um levantamento mostrando quais são as principais violações e os problemas mais recorrentes. Entre os principais abusos estão: produtos pagos e não entregues, cobrança indevida em contas de concessionárias, dificuldades em ligações via smartphone e no acesso à banda larga, e tarifas que ‘surgem’ em extratos bancários.

Os comentários nas postagens e os conteúdos dos colunistas não representam a opinião do jornal; a responsabilidade é exclusiva dos autores das mensagens. A Tribuna reserva-se o direito de excluir comentários que contenham insultos e ameaças a seus jornalistas, bem como xingamentos, injúrias e agressões a terceiros. Mensagens de conteúdo homofóbico, racista, xenofóbico e que propaguem discursos de ódio e/ou informações falsas também não serão toleradas. A infração reiterada da política de comunicação da Tribuna levará à exclusão permanente do responsável pelos comentários.

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